Privacy Policy – Finding Your Soulmate

Last Updated: 08/04/2025

This Privacy Policy describes how Finding Your Soulmate (“we,” “our,” “us”) collects, uses, and discloses your personal information and data when you use our website and/or mobile application. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and other applicable privacy laws.

1. Data We Collect

We may collect the following categories of personal data:

Personal Identification Information

Name
Email address
Physical address (if applicable)
Phone number

Profile and Content Data

Profile pictures
Images and videos uploaded by you
Personal descriptions, preferences, and dating profile information
Messages and chat content between users

Device and Technical Information

Device model (anonymous)
Operating system and version (anonymous)
Device language (anonymous)
Geolocation (if provided)
Country and city (deduced from geolocation)
IP address

Other Data You Provide Voluntarily

Feedback and survey responses
Information from forms you submit within the app

2. How We Collect Your Data

We collect data when you:

Register an account or update your profile
Use our website or mobile application
Communicate with other users via our platform
Participate in surveys, promotions, or contests
Allow cookies and tracking technologies on your device

We may also receive data from trusted third-party services such as:

Flurry – https://www.flurry.com
Firebase – https://firebase.google.com
Count.ly – https://count.ly
AppsFlyer – https://www.appsflyer.com
Facebook App Events – https://developers.facebook.com/docs/app-events

3. How We Use Your Data

We use your data to:

Create and manage your account
Match you with potential partners based on your profile
Facilitate communication between users
Send you notifications, offers, and updates
Improve our services and user experience
Ensure safety and prevent fraud
Display your uploaded images, videos, and profile content within the app
Enable features such as QR code scanning (camera/gallery access)

We may share your data with trusted partners for marketing, analytics, and service improvements only with your consent.

4. Data Storage and Retention

Your data is securely stored on servers located in France (Europe).
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we securely delete or anonymize your data.

5. Marketing

With your permission, we may send you marketing emails or push notifications about our services and selected partner offers.
You may opt out at any time by:

Clicking the “unsubscribe” link in our emails
Updating your notification preferences in your account settings
Contacting us at privacy@findingyoursoulmate.app

6. Your GDPR Rights

You have the right to:

Access – Request a copy of your personal data.
Rectify – Correct inaccurate or incomplete information.
Erase – Request deletion of your personal data.
Restrict – Limit the processing of your personal data.
Object – Stop us from processing your personal data for certain purposes.
Data Portability – Request transfer of your data to another organization or to you.

To exercise any of these rights, contact us at:
📧 privacy@findingyoursoulmate.app

We will respond within one month as required by law.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Recognize you and maintain your session
Improve service functionality and security
Analyze traffic and usage patterns
Deliver targeted ads (if consent is given)

You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

8. Third-Party Services

We may use third-party tools and analytics services, such as Google Analytics and Facebook Pixel, that collect non-identifiable data about your interactions with our app. Please refer to their respective privacy policies for more information.

9. Data Security

We implement industry-standard measures such as encryption, firewalls, and secure servers to protect your data. Access to personal data is restricted to authorized personnel only.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the “Last Updated” date revised. We encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us:
📧 privacy@findingyoursoulmate.app